Privacy Policy

A.1 Personal Information

Includes name, email address, phone number, payment information, and other data necessary to provide our services, such as event registration and ticket purchases.

A.2 User-Generated Data

Any content, reviews, ratings, or feedback you submit via the platform.

A.3 Technical Data

Information about your device, IP address, browser type, and usage patterns, collected for performance and security analysis.

B.1 Service Delivery

To process event registrations, ticket purchases, and volunteer management for event organizers.

B.2 Communication

To provide notifications, updates, and promotional content, as applicable, in accordance with your preferences.

B.3 Platform Optimization

To analyze usage data for the purpose of improving and optimizing platform functionality, security, and user experience.

C.1 Event Organizers

We may share your personal data with event organizers as necessary for event management, including ticket purchases and volunteer coordination.

C.2 Legal Compliance

We may disclose your information if required to do so by law, regulation, or legal process, or if it is necessary to protect the rights, property, and safety of Tickyto, its users, or others.

D.1 Security Measures

We take reasonable administrative, technical, and physical measures to safeguard your personal data. However, please note that no system is 100% secure, and we cannot guarantee the absolute security of any information transmitted to us over the internet.

E.1 Access and Correction

You have the right to access and update your personal data held by Tickyto. You can manage your data by logging into your account or contacting our support team.

E.2 Opting Out

You may opt out of marketing communications at any time by following the unsubscribe instructions included in such communications.

F.1 Cookie Usage

Tickyto uses cookies and similar technologies to enhance user experience, analyze platform usage, and improve services. You may control cookie settings through your browser, but disabling cookies may impact your ability to fully access certain features of the platform.

G.1 Retention Policy

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or contractual obligations. Once your data is no longer needed, it will be securely deleted or anonymized.

H.1 Policy Updates

Tickyto reserves the right to update or modify this Privacy Policy at any time. We will notify users of significant changes by posting an updated version on the platform. Continued use of Tickyto following any changes constitutes acceptance of the revised policy.

I.1 Exclusively for Event Organizers

The volunteer hire feature is only available to registered event organizers who use Tickyto for managing their events. Ticket buyers do not have access to hire volunteers through the platform.

J.1 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Email: [email protected]
Phone: +880 1300 226959
Address: Hazi Solim Uddin Lane, Middle Badda, Badda, Dhaka